
Apr2026 - Present
CA One Tech Cloud Inc.
Software Engineer
- Working on the Convoso cloud contact center platform, developing and maintaining backend solutions using Python and AWS services.
- Implemented and enhanced automation scripts for call recording recovery, S3 storage management.
- Performed production troubleshooting, bug fixes, and feature enhancements while collaborating with cross-functional teams.
- Contributed to system reliability through testing, deployment validation, and optimization of recording storage workflows.

